Pulse is a comprehensive real-time reporting dashboard designed to give our partners deep insights into the performance of Refund Protect and our full range of ancillary products, including Delayed Baggage Protection, Carbon Offsetting, eSIM Solutions, and Lounge Access.
Ensures that each customer receives tailored solutions that meet their specific needs, enhancing their buying experience and optimising returns for partners.
Enables partners to monitor performance, add new products, and manage sub-brands efficiently, providing a holistic view of operations and incremental income.
Delivers a superior customer experience by ensuring rapid processing of requests, impressing customers and enhancing satisfaction.
Reduces complexity and allows for swift implementation, ensuring partners can quickly offer enhanced services without disrupting their current operations.
We ensure robust data protection and compliance using Microsoft Azure's secure infrastructure and advanced encryption. Our team monitors practices to maintain high standards of data security.
Visualise and analyse key financial indicators, including conversion rates, sales volumes and overall revenue enabling data-driven decision making.
Pulse delivers critical revenue data, tracking performance of Refund Protect sales and a range of ancillary products.
Gain a deeper understanding of your customers’ interactions and satisfaction through key experience metrics.
Get full visibility into all Refund Protect transactions, making it easier to monitor performance and reconcile data.
Use sophisticated segmentation tools to display and interpret data across different regions offering a more granular view of performance.
The Pulse Dashboard provides partners with comprehensive, real-time data to drive informed decision-making and enhance business performance. With key metrics such as revenue tracking for Refund Protect and ancillary products, customer experience insights, and comparative revenue trends, partners can easily monitor sales, conversion rates, and overall financial impact.
Additionally, advanced features like geographical data segmentation and full transaction access offer a granular view of performance across regions, ensuring complete transparency and control. Pulse empowers partners to optimize their offerings, improve customer satisfaction, and fuel sustainable growth.
Ensure your customers have peace of mind with Refund Protect. This managed service offers dynamic, real-time pricing and content, seamless integration and a comprehensive refund solution.
Maximise customer satisfaction with our Protect Marketplace. By partnering with leading third-party providers, we offer personalised solutions that boost engagement and revenue, avoiding the pitfalls of ancillary fatigue.
Support your employees with Salary Protect, a voluntary benefit that guarantees 100% of their net salary during times of illness. This innovative product promotes a healthier, happier, and more productive workplace.
We maintain a remarkable Trustpilot score of 4.8/5 based on over 28,000 reviews, reflecting our commitment to exceptional service.
Our industry-leading refund system ensures most claims are processed within minutes, providing a hassle-free experience for customers.
Utilising dynamically tailored pricing and content in real-time, we significantly boost conversion rates and revenue, offering a unique advantage over competitors.
