Financial services

Make every translation more valuable for you and your merchants

Refund Protect for financial services adds a powerful value proposition to your platform. It offers customers refund flexibility without adding operational burden.

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How we support the industry

Our banking and payment provider solutions unlock new revenue streams and create better customer experiences. We have solutions for payment service providers, payment orchestrators and the banking sector, all designed to help you differentiate and meet the expectations of a new generation of customers.

Having worked in financial services for a long time I have seen the power that ancillary products can have on profit and customer loyalty. As the Financial Services market continues to consolidate players are all struggling with falling margins and increasing competitive pressure. Embedding products like Refund Protect can help offset margin declines and help players to stand out with a unique customer offer of their own.
Sarah Gorton
Financial Services Lead
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Why offer
Refund Protect?

Whether you’re a payment gateway, fintech provider, or embedded finance platform, Refund Protect enhances your offering with no-code and low-code options.

Your guests are protected. Your revenue is guaranteed.

Key benefits for you:

  • Add to checkout flows
  • Generate new revenue from refund upgrade fees
  • Reduce merchant churn by increasing end-customer value
  • Optimised via AI-driven pricing models

Key benefits for merchants and their customers:

  • Merchants keep the full booking value
  • Merchants see higher conversion and trust
  • Customers upgrade at checkout
  • Refund applications handled by Protect Group
  • Reduce legitimate chargeback volume by offering a refundable upgrade option
  • Zero admin and zero operational overhead
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Our expertise

Opportunity to differentiate

Our solutions make your services more attractive by delivering protection solutions either as embedded services or as paid-for upsells served at the optimal point of relevance.

AI powered personalisation

We utilise AI technology to deliver tailored content and personalised offers, optimising customer satisfaction and boosting conversion or usage rates.

Seamless API integration

Our easy-to-integrate technology solution supports a range of financial services companies to provide embedded services quickly and efficiently, through a single integration.

Customer experience excellence

Our rapid AI-driven fulfilment ensures your customers receive support and services promptly, enhancing their journey and ensuring a stress-free experience.

Case studies

A portfolio built for purpose

Contact Sarah Gorton

Complete the form and let's talk about how we can help you increase revenue with Refund Protect.

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