We can handle high volumes while still providing personalised service to your customers when unforeseen circumstances prevent them from attending an event. We handle customer service, refund 100% of their transaction, send the tickets back to you for resale and provide you with a portion of the fee revenue.
Refund Protect uses dynamically tailored pricing and content to increase conversions and revenue, offering personalised pricing in real-time for each customer.
As a managed service, Refund Protect can be offered anywhere in the world without the need for individual insurance policies, eliminating regulatory barriers and annual rate increases.
We refund 100% of the ticket transaction, including all fees. You keep the original transaction revenue and can resell the ticket, while also retaining your share of revenue from the upgrade fee charged to the customer.
Our two-way API and dynamic widget enable quick and easy integration, typically within two weeks, with full support from our technical team.
Ensure your customers have the flexibility to cancel their plans without worries. Cancel For Any Reason offers the freedom to cancel up to 24 hours before the event with no questions asked, ensuring a hassle-free experience with up to 80% refunds.
We maintain a remarkable TrustPilot score of 4.8/5 based on over 28,000 reviews, reflecting our commitment to exceptional service.
Our industry-leading refund system ensures most claims are processed instantly, providing a hassle-free experience for customers.
Utilising dynamically tailored pricing and content in real-time, we significantly boost conversion rates and revenue, offering a unique advantage over competitors.
Maximise customer satisfaction with our Protect Marketplace. By partnering with leading third-party providers, we offer personalised solutions that boost engagement and revenue, avoiding the pitfalls of ancillary fatigue.
Support your employees with Salary Protect, a voluntary benefit that guarantees 100% of their net salary during times of illness. This innovative product promotes a healthier, happier, and more productive workplace.
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Protect Marketplace
Protect Marketplace
Maximise customer satisfaction with our Ancillary Marketplace. By partnering with leading experience providers, we offer personalised solutions that boost engagement and revenue while avoiding the pitfalls of ancillary fatigue. Our approach ensures that additional offers are relevant and enhance the overall customer experience without overwhelming them.
Automated, real-time management of flight delays and cancellations to enhance passenger experience.
Immediate detection, location, and recovery of lost baggage to minimise passenger inconvenience.
Easy integration of carbon offsetting options to help travellers reduce their carbon footprint.
Instant activation of eSIM services for travellers to stay connected globally without hassle.
Seamless access to airport lounges, providing comfort and convenience for travellers.
Truely's eSIM services enhance connectivity by offering travellers seamless global mobile connectivity without the need for physical SIM cards for their phone.
Blink Parametric ensures hassle-free travel with real-time flight disruption management, delivering instant notifications and automatic compensation.
CarbonClick promotes eco-friendly travel by integrating carbon offsetting solutions, helping customers reduce their environmental footprint.
DragonPass elevates the travel experience by providing access to exclusive airport lounges and additional travel services worldwide, enhancing overall convenience.
Every partner we work with is available for integration via our Protect Plus platform. Choose one, two, or bundle more together to create a personalised and seamless customer experience. Add to your products over time, offering flexible and tailored solutions to meet the specific needs of your customers.
Combine multiple products into a single offering for comprehensive protection or value-added bundle.
Offer related suite of products together at a discounted rate to encourage uptake.
Allow partners to select individual services based on their specific needs and preferences.
Maximise customer satisfaction with our Protect Marketplace. By partnering with leading third-party providers, we offer personalised solutions that boost engagement and revenue, avoiding the pitfalls of ancillary fatigue.
Support your employees with Salary Protect, a voluntary benefit that guarantees 100% of their net salary during times of illness. This innovative product promotes a healthier, happier, and more productive workplace.
