Protect Plus products

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Carbon Offsetting

Easy integration of carbon offsetting options to help travellers reduce their carbon footprint.

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Delayed Baggage Compensation

Passengers receive compensation when their bags are delayed.

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eSim Solutions

Instant activation of eSIM services for travellers to stay connected globally without hassle.

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Flight Delay Compensation

Automated and real-time compensation of flight delays.

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Lounge Access

Seamless access to airport lounges providing comfort and convenience for travellers.

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Our trusted partners

Truely's eSIM services enhance connectivity by offering travellers seamless global mobile connectivity without the need for physical SIM cards for their phone.

CarbonClick promotes eco-friendly travel by integrating carbon offsetting solutions, helping customers reduce their environmental footprint.

DragonPass elevates the travel experience by providing access to exclusive airport lounges and additional travel services worldwide, enhancing overall convenience.

Frequently asked questions

What is Protect Plus?

Protect Plus is a curated range of ancillary products that enhance customer experiences and generate additional revenue. From carbon offsetting to eSIM solutions, these products integrate seamlessly into booking flows, ensuring personalised, data-driven solutions for customers.

Can I choose which ancillary products to include in my booking flow?

Yes! Protect Plus is fully customisable. Businesses can select the ancillary products most relevant to their audience, ensuring tailored experiences that resonate with their customers.

How is Protect Plus integrated into existing systems?

Integration is simple and efficient, with seamless API solutions that connect Protect Plus products to your booking flow. Our team ensures a smooth setup process, enabling a consistent and secure customer experience.

Meet the product owner

Blanche Franken is a Product Manager specialising in New Product Innovation at Protect Group. He is passionate about creating customer-centred solutions that address real-world challenges in travel and insurance. 

Blanche’s recent projects have focused on flight disruption and delayed baggage protection, aiming to make the customer experience more seamless, reliable, and stress-free. His background in the travel and insurance industries has equipped him with insights into the specific needs of travellers and the technology that supports them.

Before joining Protect Group, Blanche developed expertise in digital product development and customer success, helping shape solutions that bridge technology and customer satisfaction. Blanche has a background in management and customer engagement, applying this expertise to product innovations that protect and reassure travellers worldwide.

Based in Cape Town, Blanche is a family man who loves to braai, spend time on the golf course, and play padel tennis.

Blanche Franken
Product Owner for Refund Protect & Protect Plus.

Other products

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Refund Protect

Give your customers peace of mind with Refund Protect. It's a booking protection service offering dynamic, real-time pricing and seamless integration. By using a single booking widget, we're enhancing satisfaction and boosting revenue.

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Salary Protect

Salary Protect is a voluntary benefit that guarantees 100% if UK-based employees their net salary during illness. This innovative solution promotes a healthier, happier and more productive workplace while offering peace of mind to both employees and employers.

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