Covering flights, train tickets, ferry tickets, and vehicle hire, we can provide protection and ancillaries for every mode of pre-booked transport. Our solutions enhance travel experiences, ensure security, and promote sustainability while generating additional revenue for your business.
I’m an airline industry veteran (and enthusiast) who is passionate about helping airlines develop as digital retailers with a truly customer-centric proposition. At Protect, we offer products, services and technology that enables that.
Global Airline Lead
Nick’s background has primarily been with airlines, covering 15 years at British Airways, Qatar Airways, Virgin Australia and Vueling, mainly in Alliances functions. He then moved into the world of #traveltech with Dohop, where he focused on leveraging technology to improve airline partnerships and the customer experience.
He is passionate about developing airline retailing, the curated offer, connectivity and intermodality. At Vueling and Dohop, Nick lead IATA's Intermodal working group and has lectured on the subject at Coventry and Cranfield University. He has contributed thought leadership pieces to academic books and is regularly invited to speak at industry events.
Nick is a bit of an #avgeek / #traingeek, passions he shares with his 4 children, but his first love is cricket which he plays, coaches and watches avidly. Liverpool also compete for his affection, and he is a keen cyclist and runner. If you catch him on any of these subjects, be prepared for long, in-depth conversations.
Our solutions make your services more attractive by delivering personalised, curated offers that show your customers you care about their journey.
We utilise AI technology to deliver tailored content and curated offers, optimising customer satisfaction and boosting conversion rates.
Our easy-to-integrate technology solution simplifies the process, allowing transportation companies to provide a range of enhanced services quickly and efficiently, through a single integration.
Our rapid AI-driven fulfilment ensures your customers receive support and services promptly, enhancing their journey and ensuring a stress-free experience.
