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Welcome

Smart customer solutions

Our secure, AI-powered platform is the choice of over 400 leading brands, providing innovative solutions that boost satisfaction and revenue across Travel, Tourism, Events, Hospitality, Sports, Financial Services and more.

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Brilliant customer
experience

4.8/5

Trustpilot Score for Refund Protect from over 28,000 reviews
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Better
business

Up to

20%

Conversion rates driven by personalised positioning and pricing
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Intelligent
technology

90%

AI powered instant decision making on our Refund Protect product

A portfolio of choice

Explore our diverse range of products designed to meet the unique needs of various industries.

Discover Protect Plus
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Ensure your customers have peace of mind with Refund Protect. This managed service offers dynamic, real-time pricing and content, seamless integration and a comprehensive refund solution.

Dynamic pricing for higher conversions
Global availability
Full ticket refunds
Seamless integration
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Maximise customer satisfaction with our Protect Marketplace. By partnering with leading third-party providers, we offer personalised solutions that boost engagement and revenue, avoiding the pitfalls of ancillary fatigue.

Flight Disruption
Delayed Baggage Protection
Carbon Offsetting
eSim Solutions
Lounge Access
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Support your employees with Salary Protect, a voluntary benefit that guarantees 100% of their net salary during times of illness. This innovative product promotes a healthier, happier, and more productive workplace.

100% of monthly net salary
Costs only 1.5% of gross salary
Coverage starts after 30 days
Flexible for varying incomes
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Ensure your customers have peace of mind with Refund Protect. This managed service offers dynamic, real-time pricing and content, seamless integration and a comprehensive refund solution.

plus sign

Maximise customer satisfaction with our Protect Marketplace. By partnering with leading third-party providers, we offer personalised solutions that boost engagement and revenue, avoiding the pitfalls of ancillary fatigue.

plus sign

Support your employees with Salary Protect, a voluntary benefit that guarantees 100% of their net salary during times of illness. This innovative product promotes a healthier, happier, and more productive workplace.

About

A chance to do it differently...

We saw a chance to disrupt what’s gone before, and use technology intelligently to build a platform that delights today’s customers and drives incremental revenue for your business. Ensuring both your brand and bottom line are protected and boosted.

Find out more about us
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You’re in good company