Refund Protect is all about turning life’s unexpected moments into stress-free solutions. We give your customers the option to upgrade to a refundable ticket at checkout, so if plans change, they’re covered. From flights to events, we handle it all—quick refunds, top-notch customer service, and even returning tickets back to you for resale.It’s not just about refunds; it’s about trust. With dynamic pricing tailored to each customer and a seamless integration into your booking flow, Refund Protect delivers a win-win. Your customers get peace of mind, and you get a boost to your bottom line without lifting a finger.Say goodbye to customer complaints and hello to a hassle-free way to improve loyalty, satisfaction, and revenue—all powered by Refund Protect.
Refund Protect uses personalised, real-time pricing and content to drive higher conversions and increase revenue. Every customer gets tailored pricing that meets their needs, ensuring a seamless experience.
Refund Protect is not insurance. That's how this service can be offered anywhere in the world, breaking down regulatory barriers and eliminating annual rate hikes.
We refund 100% of the ticket transaction, including all fees. You keep the original transaction revenue, gain the ability to resell the ticket, and retain your share of the upgrade fee charged to the customer. It’s a win-win for everyone.
Our two-way API and dynamic widget make integration quick and easy—typically within two weeks. And with full technical support, you’ll be up and running smoothly in no time.
Ensure your customers have the flexibility to cancel their plans without worries. Cancel For Any Reason offers the freedom to cancel up to 24 hours before the event with no questions asked, ensuring a hassle-free experience with up to 80% refunds.
Our easy-to-use widget integrates effortlessly into your booking flow, providing customers with the option to upgrade to a refundable ticket at checkout. Designed for simplicity and maximum conversions, the widget offers dynamic pricing tailored to each customer, ensuring they feel confident and protected.Whether you're an airline, event organizer, or travel provider, our customizable widget ensures a smooth user experience while boosting your revenue with every upgrade.
We maintain a remarkable Trustpilot score of 4.7/5 based on over 30,000 reviews, reflecting our commitment to exceptional service.
Our industry-leading refund system ensures most claims are processed within minutes, providing a hassle-free experience for customers.
Utilising dynamically tailored pricing and content in real-time, we significantly boost conversion rates and revenue, offering a unique advantage over competitors.
Let's boost customer satisfaction with Protect Marketplace. By partnering with leading third-party providers, we deliver personalised travel and ticketing solutions that drive conversions and revenue—without overwhelming your customers with ancillary fatigue.
Support your UK-based employees with Salary Protect—a voluntary benefit that guarantees 100% of their net salary during illness. This innovative solution promotes a healthier, happier, and more productive workplace while offering peace of mind to both employees and employers.
At Protect Marketplace, we team up with trusted third-party providers to bring you a range of personalised solutions designed to boost engagement and drive revenue. But here’s the thing—we do it differently. Instead of bombarding your customers with endless options, we focus on curating relevant offers that truly add value to their journey.
Whether it’s keeping travellers connected with eSIM technology, helping them relax with lounge access, or offering peace of mind with carbon offsetting, every product is thoughtfully selected to complement your brand.
The best part? These solutions fit seamlessly into your booking flow, creating a better experience for your customers and a new revenue stream for your business. No noise, no overwhelm—just smarter, customer-focused solutions that work.
Automated, real-time management of flight delays and cancellations to enhance passenger experience.
Immediate detection, location, and recovery of lost baggage to minimise passenger inconvenience.
Easy integration of carbon offsetting options to help travellers reduce their carbon footprint.
Instant activation of eSIM services for travellers to stay connected globally without hassle.
Seamless access to airport lounges, providing comfort and convenience for travellers.
Truely's eSIM services enhance connectivity by offering travellers seamless global mobile connectivity without the need for physical SIM cards for their phone.
Blink Parametric ensures hassle-free travel with real-time flight disruption management, delivering instant notifications and automatic compensation.
CarbonClick promotes eco-friendly travel by integrating carbon offsetting solutions, helping customers reduce their environmental footprint.
DragonPass elevates the travel experience by providing access to exclusive airport lounges and additional travel services worldwide, enhancing overall convenience.
Every partner we work with is available for integration via our Protect Plus platform. Choose one, two, or bundle more together to create a personalised and seamless customer experience. Add to your products over time, offering flexible and tailored solutions to meet the specific needs of your customers.
Combine multiple products into a single offering for comprehensive protection or value-added bundle.
Offer related suite of products together at a discounted rate to encourage uptake.
Allow partners to select individual services based on their specific needs and preferences.
Let's boost customer satisfaction with Protect Marketplace. By partnering with leading third-party providers, we deliver personalised travel and ticketing solutions that drive conversions and revenue—without overwhelming your customers with ancillary fatigue.
Support your UK-based employees with Salary Protect—a voluntary benefit that guarantees 100% of their net salary during illness. This innovative solution promotes a healthier, happier, and more productive workplace while offering peace of mind to both employees and employers.
