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Our technology / Products

CFAR

Complete cancellation flexibility

Ensure your customers have the flexibility to cancel their plans without worries. Cancel For Any Reason from Protect Group offers the freedom to cancel up to 24 hours before the event with no questions asked, ensuring a hassle free experience with a 25% to 100% refund.

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Key features

Cancel for any reason

Customers have the flexibility to cancel their bookings up to 24 hours before the event, providing flexibility and peace of mind.

Revenue generation for you

CFAR is an attractive solution that can drive significant revenue to your bottom line while enhancing customer choice through flexible cancellation options.

Up to 100% refund

Providing financial assurance and confidence, customers can receive from 25% to 100% refund on their bookings.

AI-driven refunds

Fast and efficient refund processing ensures customers receive their money within hours of cancellation, enhancing their overall experience.

Available as part of a dynamically driven multi-product solution. The Protect Plus platform ensures the most appropriate products are served to each customer, building your brand equity with the ultimate customer experience.

Why clients choose us

Outstanding customer satisfaction

We maintain a remarkable TrustPilot score of 4.8/5 based on over 28,000 reviews, reflecting our commitment to exceptional service.

Efficient refund processing

Our industry-leading refund system ensures most claims are processed within minutes, providing a hassle-free experience for customers.

Dynamic pricing for higher conversions

Utilising dynamically tailored pricing and content in real-time, we significantly boost conversion rates and revenue, offering a unique advantage over competitors.

Other products

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Ensure your customers have peace of mind with Refund Protect. This managed service offers dynamic, real-time pricing and content, seamless integration and a comprehensive refund solution.

Dynamic pricing for higher conversions
Global availability
Full ticket refunds
Seamless integration
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Refund Protect

Ensure your customers have peace of mind with Refund Protect. This managed service offers dynamic, real-time pricing and content, seamless integration and a comprehensive refund solution.

Discover Refund Protect
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Support your employees with Salary Protect, a voluntary benefit that guarantees 100% of their net salary during times of illness. This innovative product promotes a healthier, happier, and more productive workplace.

100% of monthly net salary
Costs only 1.5% of gross salary
Coverage starts after 30 days
Flexible for varying incomes
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Salary Protect

Support your employees with Salary Protect, a voluntary benefit that guarantees 100% of their net salary during times of illness. This innovative product promotes a healthier, happier, and more productive workplace.

Discover Salary Protect
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Maximise customer satisfaction with our Protect Marketplace. By partnering with leading third-party providers, we offer personalised solutions that boost engagement and revenue, avoiding the pitfalls of ancillary fatigue.

Flight Disruption
Delayed Baggage Protection
Carbon Offsetting
eSim Solutions
Lounge Access
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Protect Marketplace

Maximise customer satisfaction with our Protect Marketplace. By partnering with leading third-party providers, we offer personalised solutions that boost engagement and revenue, avoiding the pitfalls of ancillary fatigue.

Discover Protect Marketplace
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Eager to discover more?

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Protect Marketplace

Bringing together the best of what's out there

Protect Marketplace

Our trusted third-party solutions

Maximise customer satisfaction with our Ancillary Marketplace. By partnering with leading experience providers, we offer personalised solutions that boost engagement and revenue while avoiding the pitfalls of ancillary fatigue. Our approach ensures that additional offers are relevant and enhance the overall customer experience without overwhelming them.

Protect Product Suite

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Flight Disruption

Automated, real-time management of flight delays and cancellations to enhance passenger experience.

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Delayed Baggage Protection

Immediate detection, location, and recovery of lost baggage to minimise passenger inconvenience.

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Carbon Offsetting

Easy integration of carbon offsetting options to help travellers reduce their carbon footprint.

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eSim Solutions

Instant activation of eSIM services for travellers to stay connected globally without hassle.

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Lounge Access

Seamless access to airport lounges, providing comfort and convenience for travellers.

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Our trusted partners

Truely logo

Truely's eSIM services enhance connectivity by offering travellers seamless global mobile connectivity without the need for physical SIM cards for their phone.

Blink Parametrics logo

Blink Parametric ensures hassle-free travel with real-time flight disruption management, delivering instant notifications and automatic compensation.

CarbonClick logo

CarbonClick promotes eco-friendly travel by integrating carbon offsetting solutions, helping customers reduce their environmental footprint.

Dragonpass logo

DragonPass elevates the travel experience by providing access to exclusive airport lounges and additional travel services worldwide, enhancing overall convenience.

More choice for a more tailored customer experience

Every partner we work with is available for integration via our Protect Plus platform. Choose one, two, or bundle more together to create a personalised and seamless customer experience. Add to your products over time, offering flexible and tailored solutions to meet the specific needs of your customers.

Find out more about Protect Plus
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Bundle

Combine multiple products into a single offering for comprehensive protection or value-added bundle.

Suite

Offer related suite of products together at a discounted rate to encourage uptake.

Standalone

Allow partners to select individual services based on their specific needs and preferences.

Other products

Blue x icon

Ensure your customers have peace of mind with Refund Protect. This managed service offers dynamic, real-time pricing and content, seamless integration and a comprehensive refund solution.

Dynamic pricing for higher conversions
Global availability
Full ticket refunds
Seamless integration
plus sign
person smiling

Refund Protect

Ensure your customers have peace of mind with Refund Protect. This managed service offers dynamic, real-time pricing and content, seamless integration and a comprehensive refund solution.

Discover Refund Protect
Blue arrow
Blue x icon

Support your employees with Salary Protect, a voluntary benefit that guarantees 100% of their net salary during times of illness. This innovative product promotes a healthier, happier, and more productive workplace.

100% of monthly net salary
Costs only 1.5% of gross salary
Coverage starts after 30 days
Flexible for varying incomes
plus sign
person smiling

Salary Protect

Support your employees with Salary Protect, a voluntary benefit that guarantees 100% of their net salary during times of illness. This innovative product promotes a healthier, happier, and more productive workplace.

Discover Salary Protect
Blue arrow
Blue x icon

Maximise customer satisfaction with our Protect Marketplace. By partnering with leading third-party providers, we offer personalised solutions that boost engagement and revenue, avoiding the pitfalls of ancillary fatigue.

Flight Disruption
Delayed Baggage Protection
Carbon Offsetting
eSim Solutions
Lounge Access
plus sign
person smiling

Protect Marketplace

Maximise customer satisfaction with our Protect Marketplace. By partnering with leading third-party providers, we offer personalised solutions that boost engagement and revenue, avoiding the pitfalls of ancillary fatigue.

Discover Protect Marketplace
Blue arrow