// Protect plus platform

The smart solution for seamless customer experiences

Protect plus

Protect Plus is our powerful PaaS solution designed to integrate effortlessly with your systems. It delivers tailored products that enhance every stage of your customer’s journey. By harnessing advanced AI and data-driven insights, it powers all our products to provide a seamless, personalised experience—maximising value for both your customers and your business.

Key features

Personalised product offers

Ensures that each customer receives tailored solutions that meet their specific needs, enhancing their buying experience and optimising returns for partners.

Personalised product offers
Enhanced dashboard access

Enhanced dashboard access

Enables partners to monitor performance, add new products, and manage sub-brands efficiently, providing a holistic view of operations and incremental income.

AI decision making solutions

Delivers a superior customer experience by ensuring rapid processing of requests, impressing customers and enhancing satisfaction.

AI decision making solutions
Seamless API integration

Seamless API integration

Reduces complexity and allows for swift implementation, ensuring partners can quickly offer enhanced services without disrupting their current operations.

Robust data compliance

We ensure robust data protection and compliance using Microsoft Azure's secure infrastructure and advanced encryption. Our team monitors practices to maintain high standards of data security.

Robust data compliance

Personalised product offers

Every customer deserves a tailored experience, and that’s exactly what we deliver. By providing personalised solutions, we enhance the buying journey while optimising returns for our partners—a win-win for everyone.

Personalised product offers
Enhanced dashboard access

Enhanced dashboard access

Stay in control with our intuitive dashboard. Monitor performance, launch new products, and manage sub-brands effortlessly—all from one place. It’s your complete overview of operations and a direct path to boosting incremental income.

AI decision making solutions

Speed matters. Our AI-driven technology ensures lightning-fast request processing, leaving your customers impressed and satisfied while strengthening their loyalty to your brand.

AI decision making solutions
Seamless API integration

Seamless API integration

Simplify the complex with our seamless API integration. Quickly implement enhanced services without disrupting your operations, so you can focus on delivering an exceptional customer experience from day one.

Robust data compliance

We ensure robust data protection and compliance using Microsoft Azure's secure infrastructure and advanced encryption. Our team monitors practices to maintain high standards of data security.

Robust data compliance
Platform diagram
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Connect

Protect Plus integrates seamlessly to offer a range of additional products that enhance your customers' buying journey. Using advanced data analytics, we provide personalised offers and dynamic pricing, ensuring the right product reaches the right customer at the right time.

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Deliver

Our AI-driven platform delivers fast and efficient payment and refund services, designed to exceed customer expectations. Whether connected via API or embedded, our technology ensures quick decision-making and fulfilment, enhancing the overall customer experience.

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Insight

The platform's dashboard collates data and insights, giving you a comprehensive view of your customers' end-to-end journey. Partners can track performance, manage multiple brands, and easily add new products to their marketplace, all from a single interface.

Our product portfolio

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Give your customers peace of mind with Refund Protect. It's a fully managed service offering dynamic, real-time pricing, seamless integration, and a comprehensive ticket refund solution. Using a single booking widget, we're enhancing satisfaction and boost revenue.

Dynamic pricing for higher conversions
Global availability
Full ticket refunds
Seamless integration
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Let's boost customer satisfaction with Protect Marketplace. By partnering with leading third-party providers, we deliver personalised travel and ticketing solutions that drive conversions and revenue—without overwhelming your customers with ancillary fatigue.

Flight Disruption
Delayed Baggage Protection
Carbon Offsetting
eSim Solutions
Lounge Access
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Support your UK-based employees with Salary Protect—a voluntary benefit that guarantees 100% of their net salary during illness. This innovative solution promotes a healthier, happier, and more productive workplace while offering peace of mind to both employees and employers.

100% of monthly net salary
Costs only 1.5% of gross salary
Coverage starts after 30 days
Flexible for varying incomes
plus sign

Give your customers peace of mind with Refund Protect. It's a fully managed service offering dynamic, real-time pricing, seamless integration, and a comprehensive ticket refund solution. Using a single booking widget, we're enhancing satisfaction and boost revenue.

plus sign

Let's boost customer satisfaction with Protect Marketplace. By partnering with leading third-party providers, we deliver personalised travel and ticketing solutions that drive conversions and revenue—without overwhelming your customers with ancillary fatigue.

plus sign

Support your UK-based employees with Salary Protect—a voluntary benefit that guarantees 100% of their net salary during illness. This innovative solution promotes a healthier, happier, and more productive workplace while offering peace of mind to both employees and employers.

Why clients choose us

trustpilot

Outstanding customer
satisfaction

We maintain a remarkable Trustpilot score of 4.7/5 based on over 30,000 reviews, reflecting our commitment to exceptional service.

woman finding out her refund was approved

Efficient refund
processing

Our industry-leading refund system ensures most claims are processed within minutes, providing a hassle-free experience for customers.

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Dynamic pricing for higher conversions

Utilising dynamically tailored pricing and content in real-time, we significantly boost conversion rates and revenue, offering a unique advantage over competitors.

You’re in good company