Refund Protect for hospitality helps hotels, resorts, holiday parks and vacation rentals increase direct bookings and reduce no-shows with a fully managed, fully refundable upgrade.
Transform your booking experience with our innovative solutions designed to enhance customer experiences and operational efficiency. By leveraging AI, we offer tailored solutions that meet the needs of your guests, ensuring satisfaction and loyalty while generating additional revenue for your business.
Austin serves as the Global Lead - Hospitality at Protect Group, bringing a customer-focused approach and a strong emphasis on partnerships. With a wealth of experience in the hotel tech space since 2015, Austin leads a global team of sales professionals dedicated to forging new partnerships and enhancing existing ones.
Before joining Protect Group, Austin held key positions at SiteMinder, RateGain, and Sabre, where he excelled in attracting new customers, growing partnerships, and representing the companies at industry conferences. His extensive background in these roles has equipped him with a deep understanding of the industry's dynamics.
Outside of work, Austin enjoys playing golf, soccer, and engaging in various sports activities. A former collegiate football player, he now spends his time chasing around his two young children in Fort Worth, Texas.
Travellers expect flexibility, and they’ll often delay booking unless they feel secure. With Refund Protect, you can offer peace of mind at checkout, allowing guests to upgrade to a refundable stay while keeping the full booking value.
Your guests are protected. Your revenue is guaranteed.
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Show your guests you care by providing solutions that enhance their experience or contribute to a greener planet.
Our API integrates effortlessly, allowing for quick and secure service deployment, enabling a comprehensive travel solution.
Our rapid fulfilment ensures travelers receive support and services promptly, enhancing their journey without stress.
Maintaining an industry-leading Excellent Trustpilot score, we ensure a positive reputation and customer trust.
Complete the form and let's talk about how we can help you increase revenue with Refund Protect.
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