Pulse is our PaaS platform that powers Refund Protect and Protect Plus ancillaries; designed to plug into your booking or purchase flow and deliver the right offer, at the right moment, in the right way.
It combines clever decisioning, Smart Pricing, and real-time insights to improve conversion, unlock new revenue, and deliver faster, more accurate customer outcomes, without adding complexity to your operation.
With Pulse, you can launch Refund Protect, add Protect Plus products, and manage performance across brands and markets from a single platform.
The platform is built for teams who want results, not more admin.
Add Refund Protect and Protect Plus products to your booking journey via widget or API. The Platform is designed to support quick rollout and easy expansion, without disrupting your existing customer experience.
Pulse uses data-driven decisioning to help ensure customers see relevant offers that fit their situation and buying mode, improving uptake and keeping the experience customer-first.
Pulse supports a Smart Pricing approaches that help balance conversion, customer value, and commercial performance, so you can optimise outcomes over time rather than relying on static pricing.
Pulse supports multi-brand operations, giving you clear oversight across your portfolio and helping teams stay aligned on performance, rollouts and opportunities.
From decisioning through to fulfilment, Pulse is designed for speed and accuracy, helping customers get the outcome they want with minimal friction.
Deliver offers that reflect customer context and behaviour, supporting a more relevant experience and stronger commercial performance.
Access the Pulse Reporting Dashboard to track performance, manage products, and monitor results across multiple brands, regions, and channels.
Connect via API or embed via widget. The Pulse Platform is built to reduce complexity and accelerate time-to-value.
The Pulse Platform is built on Microsoft Azure infrastructure with strong security controls and encryption. Our team actively monitors best practices to help maintain high standards of data security and compliance.
The Pulse Platform integrates with your booking or purchase flow, enabling Refund Protect and Protect Plus products via an embedded widget or API integration. Offers can be tailored using data insights and Smart Pricing to support stronger conversion and a better customer experience.
The Pulse Platform and the Pulse Reporting Dashboard bring performance and customer-journey insights into a single view. Track results, compare trends, manage multiple brands, and expand your product mix, all from a single interface.
The Pulse Platform supports rapid decision-making and efficient fulfilment, designed to exceed customer expectations. From payments to refunds and customer support workflows, the platform is built to deliver outcomes quickly and accurately.
