Pulse reporting Dashboard

Real-time insights that grow revenue and improve customer outcomes
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One platform. Many solutions.

With Pulse, you can launch Refund Protect, add Protect Plus products, and manage performance across brands and markets from a single platform.

Refund ProtectCFARProtect Plus

Refund Protect

Hassle-free ticket and booking refunds for unforeseen events
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CFAR

Give customers complete flexibility; whatever life throws their way
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Flight Delay Compensation

Let’s ensure a smooth journey
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Delayed Baggage Compensation

Deliver peace of mind when it matters most
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eSIM Solutions

The future of connectivity
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Carbon Offsetting

Taking positive action for the climate
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Lounge Access

Upgrade pre-flight experiences
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What you can do in the Pulse Reporting Dashboard

Monitor performance in real time

See revenue, conversion, and product performance as it happens; with clear trend views that help you explain results internally and act quickly when something changes.

Optimise your product mix

Understand which products are resonating with customers, where conversion is strongest, and where there is room to improve. Pulse helps you fine-tune your offering across Refund Protect and Protect Plus, without guesswork.

Drill down from overview to transaction detail

Start at the headline KPIs, then dig into regional performance, channel performance, and individual transactions when you need full transparency.

Manage multiple brands and sub-brands

If you operate across venues, properties, regions, or sub-brands, Pulse gives you a clean way to monitor performance and manage reporting across your portfolio, with the structure you need as you scale.

Support better customer outcomes

Pulse gives visibility into customer experience signals so you can see what customers are choosing, what they are asking for, and where improvements can make the biggest impact.

Dashboard features

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Personalised product insights

Pulse helps you understand how different customer segments behave, so you can tailor your approach and improve conversion and revenue performance.

Enhanced dashboard access

Give the right teams the right visibility. Pulse supports efficient monitoring, clearer reporting, and easier collaboration across commercial, marketing, operations, and finance stakeholders.

Protect Group Leeds team members in boardroom
Protect Group Leeds team members in boardroom
Smart insights that help you act faster

Spot shifts in conversion, changes in customer behaviour, and performance trends early, so you can respond quickly and keep results moving in the right direction.

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Built for simple integration

The dashboard is designed to work alongside your existing setup, reducing complexity and enabling faster time-to-value.

Robust data protection and compliance

The Pulse Reporting Dashboard is built on Microsoft Azure infrastructure with strong security controls and encryption. Our team actively monitors best practices to help maintain high standards of data security and compliance.

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Built for teams, not just analysts

Pulse is designed for the people who need answers quickly.

Commercial teams

Track revenue, conversion, and rollout performance

Marketing teams

Understand what drives uptake and where improvements will lift conversion

Operations teams

Monitor customer experience signals and support trends

Finance teams

ccess transaction-level detail for reporting and reconciliation

See the Pulse Reporting Dashboard in action

Want to see how the Pulse Reporting Dashboard looks with your Partner setup?

We’ll walk you through the KPIs that matter most to your business, and how to use insights to optimise performance over time.

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